Reviews
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Check out more of our reviews below from satisfied customers:
My heat pump went down on the first day of the heat wave so it was 99 in my house. I called the service I used and the gentleman gave me the news I didn't want to hear. The condenser needed to be replaced. When I called several dealers to get quotes the wait time ranged from 2 days to two weeks and when I explained how hot it was in the house everyone was sympathetic but the time lines held fast. Finally, I called Premier and what a difference!!!! The professional service started with the woman who answered the phone. She was able to send someone out that day and in addition to supplying a quote , he would also be bringing two window air conditioners. I couldn't believe what I was hearing. Jordan arrived at 2:30, assessed the entire house, taking the time to do a thorough inspection, even the crawl space about the garage which was small, fill with storage and definitely hot, and in the process discovered why the one bedroom never got proper ventilation. Jorden even stayed to explain the quote to my son. That to me was exceptional service and goes above and beyond. I signed the contract and installation date was set for two weeks out but Jordan said he would try to get it earlier a few days later Trystan and Austin came to install the new unit and the excellent service continued. Both installers not only knew what they were doing but again went the extra mile by being considerate of my dogs but also when they had to move a large, heavy piece of furniture, I asked them to leave it out so that I could clean behind it. When they were finished they asked me to check behind it and if I approved of their cleaning, they would move it back in place. Again, another example of going above and beyond. Therefore, I can't say enough positives about the service I received and would give a ten star ?? rating.
Was quick and a fair price. Came on a Friday night didn't charge extra. David got the parts and fixed the a/c quickly.
Can't ask for anything more - Perfect, as always!
Very pleasant took pictures went into details of what needed to be done i would recommend his company to anyone you will be completely satisfied i know we are his name was drew very pleasant young man thank you for your service
Install very nice. looking forward to using the new system . Seems very professional.very happy
This was our first time with Premier and we are very pleased with the service given. Very professional and friendly. He took his time and was very thorough cleaning our AC unit. When we mentioned we might be interested in duct cleaning he even called to set up an estimate for us. Would definitely recommend Premier.